PRICING
Simple plans that grow with your crew.
14-day free trial of Business. No card needed. Taking photos, submitting, proof reports and client approval are on every plan: you pay for how much you use, never to be allowed to prove your work.
Starter
Owner-operators and small crews
$39 / month
Billed monthly. GST included.
- 3 team members
- 40 jobs a month
- 10 GB of evidence storage
- 50 clients and 75 properties
- 50 website enquiries a month, 1 source
- 15 work orders read by AI a month
- Evidence capture, proof reports, client approval and issue resolution
- Evidence kept for at least 2 years
BusinessMOST POPULAR
Growing teams running many jobs
$99 / month
Billed monthly. GST included.
- Everything in Starter
- 10 team members
- 200 jobs a month
- 50 GB of evidence storage
- 300 clients and 450 properties
- 500 website enquiries a month, 3 sources
- 100 work orders read by AI a month
- 10 people from your customers in the customer portal
- 5 business sites on a service contract (their visits do not use the monthly job limit)
- Analytics: evidence completion, approvals, issues
- Report branding and your Google review link
- Evidence kept for at least 5 years
Pro
Multi-crew operators and larger portfolios
$249 / month
Billed monthly. GST included.
- Everything in Business
- 30 team members
- 1,000 jobs a month
- 250 GB of evidence storage
- Unlimited clients and properties
- 5,000 website enquiries a month, 10 sources
- 500 work orders read by AI a month
- 50 people from your customers in the customer portal
- 25 business sites on a service contract (their visits do not use the monthly job limit)
- Integrations and webhooks as they launch
- Priority support
- Evidence kept for at least 7 years
Early access: billing is in test mode while we finish launch checks, so nobody is charged yet. These are the prices that will apply.
Compare the plans
| Feature | Starter | Business | Pro |
|---|---|---|---|
| USAGE | |||
| Team members | 3 | 10 | 30 |
| Jobs per month | 40 | 200 | 1,000 |
| Evidence storage | 10 GB | 50 GB | 250 GB |
| Clients | 50 | 300 | Unlimited |
| Properties | 75 | 450 | Unlimited |
| Website enquiries per month | 50 | 500 | 5,000 |
| Enquiry forms and webhooks | 1 | 3 | 10 |
| Work orders read by AI per month | 15 | 100 | 500 |
| Business sites with a service contract | Not included | 5 | 25 |
| People in the customer portal | Not included | 10 | 50 |
| Evidence kept for at least | 2 years | 5 years | 7 years |
| ON EVERY PLAN | |||
| Web app and Android app | Included | Included | Included |
| Evidence templates and guided capture, online or offline | Included | Included | Included |
| Coverage checking before a job is submitted | Included | Included | Included |
| Proof reports with a secure client link, PDF and client approval | Included | Included | Included |
| Issue reporting and resolution with proof | Included | Included | Included |
| Leads inbox: enquiries from your website form or quote tool, turned into a client and job | Included | Included | Included |
| Audit log | Included | Included | Included |
| FEATURES | |||
| Analytics | Not included | Included | Included |
| Report branding and Google review link | Not included | Included | Included |
| Integrations and webhooks (as they launch) | Not included | Not included | Included |
| Priority support | Not included | Not included | Included |
Pricing questions
Is there a free trial?
Yes. Every new business starts with a 14-day free trial of the Business plan. No card is needed. When the trial ends you drop to the Starter limits unless you choose a plan; nothing you captured is deleted.
What happens when I reach a limit?
Only new things pause: a new job, team member, client or property that would go over your plan. Taking photos, submitting, proof reports, client approval and issues on work that has already started never stop. You will see a warning at 80% and a clear message at the limit, and can upgrade any time.
Do prices include GST?
Yes. Prices are in Australian dollars and include GST.
Can I pay yearly?
Yes. Pay for ten months and get twelve: two months free.
Can I change or cancel my plan?
Yes. The owner can change plan, update the card, download invoices or cancel from Plan & usage. Cancelling takes effect at the end of the period you have paid for, and your evidence and reports stay yours.
Who can see billing?
Owners and admins can see the plan and usage. Only the owner can change the plan or payment details.
How are payments handled?
Payments are handled by Stripe. ProofTrail never sees or stores your card number.
Give every completed job a proof trail.
Create an account and start with a 14-day free trial. No card needed.